the founding of the forge 

Payments for all programming at The Forge (excluding Demo Camp) is due upon booking to save a seat in the room. Fifty percent (50%) of all enrollment payments are non-refundable, non-transferable, and non-negotiable. Since classes are small and seating is limited, we cannot provide payment plans for weekly classes.

Please contact us for more information if you would rather pay by check. There is a $25 service charge on all returned checks.

If you have enrolled or registered for any of our classes, intensives, or events and are no longer able to attend, please send us a cancellation in writing. There is a $35 cancellation fee.

As stated above, 50% of all payments are nonrefundable. If a refund for the leftover 50% is requested at least 13 days in advance, that amount, minus the $35 cancellation fee, will be placed back on the original card you used within 3-5 business days.

Between COVID-19 and the ever-changing nature of our industry, we want to be as flexible and accommodating as possible. If you book something and can’t make it to class, we’re thrilled for you! In order to keep our doors open and continue providing affordable training and resources to our community, we hope you understand that we cannot budge on our refund/cancellation policies. Thank you for understanding and continuing to support us. We appreciate you.

We do not offer refunds for our services, but we CAN offer you the full credit back towards a future class, service, etc as long as you contact us more than 24 hours before the appointment. If you have booked a service and need to move it, we're happy to accommodate that change within 5 business days of your original booking. Past that window, we can no longer reschedule.

Canceling any service within 48-hours of the appointment will lose you 50% of the credit back.

Between COVID-19 and the ever-changing nature of our industry, we want to be as flexible and accommodating as possible. If you book something, we’re thrilled for you! In order to keep our doors open and continue providing affordable training and resources to our community, we hope you understand that we cannot budge on our refund/cancellation policies. Thank you for understanding and continuing to support us. We appreciate you.

That stinks, friend! Please check our payment policies thoroughly before enrolling because most of our classes, intensives, and demo reels sell seats like concert tickets: Once it's yours, it's yours. If you can't make the concert, it's your ticket to try to sell.

Please contact us if you've read the refund policies thoroughly and still need assistance. We'll do our best to help without putting the studio in financial hot water.

If you can’t be on time, be early. It is not only expected to be in class on time, it is mandatory. Latecomers disrupt not only the instructors of the class but also those that have paid for their time to be there.

Repeated tardiness will result in the student being asked to either arrive on time from then on, or not at all, and no refund or credit will be given.

Instructors at The Forge are empowered to make decisions about students they feel are behaving counter-productive to that environment, or exhibiting conduct unbecoming of a student. Any instructor can have any disruptive student removed from class at their discretion, with or without prior warning. In the case of such removal, no refunds or credits will be given.

Any student caught exhibiting violent or threatening behavior toward staff or fellow students will be immediately suspended from all classes and will not be allowed to return. There will be no refund or credits given.

Any student caught using, in possession of, or dispensing alcohol or illegal drugs on the premises or leading up to or during a class or workshop will be immediately suspended from all classes and will not be allowed to return. There will be no refund or credits given.

We try to run sales as often as we can afford to make classes accessible for all! If you miss a sale, there's always a possibility of another before the class starts, but not guaranteed. With several of our classes selling out consistently, it makes sense to sign up when you see openings.

If you go into Target or Home Depot and ask for sales prices outside of their sales times, they may be able to help. We don't have Target/Home Depot money, unfortunately, and your ticket is your responsibility once enrolled.

Unfortunately, we cannot afford to process refunds or shift your enrollment to a new class at no cost. We are always available to discuss which class you belong in prior to booking, if you're not totally sure, and we highly recommend you begin with the lower tiers.